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MNeagle
14th July 2010, 05:29 AM
(CNN) -- Has it really come to this?

The most talked-about phone in the U.S. -- Apple's iPhone 4 -- has a design flaw that's best fixed with a sliver of duct tape, according to Consumer Reports.

"It may not be pretty, but it works," writes Mike Gikas on that nonprofit consumer group's electronics blog.

The patch -- which sounds like it'd be more appropriate for kitchen plumbing than for a phone that retails for $200 to $300, plus an AT&T contract -- is supposed to correct an apparent problem with the iPhone 4's metal antenna.

In a controlled test, Consumer Reports found that people who hold the iPhone 4 in a way that covers up an antenna connector on the phone's lower left side will experience poorer reception and possibly dropped calls.

But if you slap a piece of duct tape over that antenna connection, the reception problems go away, the group says.

"When your finger or hand touches a spot on the phone's lower left side -- an easy thing, especially for lefties -- the signal can significantly degrade enough to cause you to lose your connection altogether if you're in an area with a weak signal," Consumer Reports says.

"Due to this problem, we can't recommend the iPhone 4."

Many others are testing the phone, too, and coming up with wacky solutions for the apparent reception problems.

Justin Horn, of the site WhenWillApple.com, suggests iPhone 4 users should wear a type of oven mitt called the "Ove Glove" when they need to make calls. The thick glove prevents dropped calls, he says.

"This test produced the best results with zero signal loss, even trumping the results I got with the bumper earlier!" he writes, referring to the "bumper" iPhone 4 cases Apple sells on its site for $29.

"Another plus, the Ove Glove is half the price of the bumper."

Apple did not respond to a CNN request for comment on this story.

On July 2, the company posted a public letter about the iPhone 4, in which it said reception problems were perceived, not real, and that a software update would fix the problem. Essentially, Apple said the formula used to calculate signal strength was flawed, so the number of reception-indicating "bars" on its phones did not correspond with actual phone reception.

"Their big drop in bars is because their high bars were never real in the first place," the Cupertino, California, company said in the post.

Steve Jobs, Apple's CEO, was more blunt in an e-mailed response to a concerned iPhone 4 owner.

"Just avoid holding it in that way," he wrote.

When Jobs unveiled the iPhone 4 at an event in San Francisco, California, he said the phone's new antenna design was "really cool engineering."

In its letter about the phone, the company also says this illusion of reception trouble exists on all models of the iPhone, a point that Consumer Reports disputes, saying the reception troubles are limited specifically to the iPhone 4.

All of the fuss has led some tech pundits to say Apple should recall the phone.

"I know Apple's selling new iPhones like Rocket Pops on the 4th of July, but this is the kind of issue that's melting into the mainstream, fast, and it's going to leave a stain," writes Molly Wood of the technology site CNET. "When Consumer Reports starts advising mainstream consumer electronics customers against buying your product, you've got a problem, and it's time to address it."

Cult of Mac quotes public-relations experts who say a recall is inevitable.

And the tech blog Gizmodo has started a petition asking Apple to give out free cases to people who have purchased the iPhone 4.

"The bumpers will negate the iPhone's beautiful design, one of its major selling points, but at least we won't have signals dropping," the blog says.

Even so, these reception woes -- duct tape, oven mitts and all -- haven't seemed to stem demand for a smartphone that has been called the world's best.

As of June 26, Apple had sold 1.7 million of the new phones; the company called the iPhone 4's release the "most successful product launch in Apple's history."

Even Consumer Reports, which does not recommend consumers buy the phone with the apparent design flaw, rates the smartphone as the best on the market based on its features alone.

But despite the high-resolution screen, high-quality video camera and other standout features of the iPhone 4, "if you want an iPhone that works well without a masking-tape fix, we continue to recommend an older model, the 3GS," the model that pre-dates the iPhone 4, Consumer Reports says.

You can buy that phone on Apple's site for $99 with a contract. Hosts of other smartphones -- including the Droid and HTC Evo on the rival Android platform -- are, of course, also available.

Those may not be the trendiest phones on the market right now. But you won't need to wear oven mitts in July -- or risk getting duct tape stuck to your face.

http://www.cnn.com/2010/TECH/mobile/07/13/iphone.4.duct.tape/index.html?hpt=Sbin Vids also at link

Glass
14th July 2010, 06:11 AM
from what I have read it sounds like the iFone uses a dipole antenna centre fed antenna and the feed point is in that corner. Actually it could be a few different types ...the main thing is --> When people hold it and their skin touches the edge it causes a short to the antenna feed and drops the connection. basically it needs to be insulated at that point.

SLV^GLD
14th July 2010, 06:44 AM
The flaw itself is not the story. Apple's reaction is. This reaction should serve as a wake up call to the cult followers. Apple's reaction is pretty terrible. Heck, Toyota made recalls and performed tests that proved the drivers were idiots. Microsoft admits their wrongdoings but just takes their sweet time getting fixes made. Mozilla makes a fix immediately or before the problem is reported mainstream. Apple just tells the rabid fan base they are doing it wrong or that problem doesn't really exist. It's a sad day when Microsoft PR trumps Apple PR.

TPTB
14th July 2010, 09:20 AM
Steve Jobs, Apple's CEO, was more blunt in an e-mailed response to a concerned iPhone 4 owner.

"Just avoid buying the piece of shit, you stupid grovelling prole." he wrote.


:)

Phoenix
14th July 2010, 12:40 PM
Crapple.

1970 silver art
14th July 2010, 05:53 PM
The flaw itself is not the story. Apple's reaction is. This reaction should serve as a wake up call to the cult followers. Apple's reaction is pretty terrible. Heck, Toyota made recalls and performed tests that proved the drivers were idiots. Microsoft admits their wrongdoings but just takes their sweet time getting fixes made. Mozilla makes a fix immediately or before the problem is reported mainstream. Apple just tells the rabid fan base they are doing it wrong or that problem doesn't really exist. It's a sad day when Microsoft PR trumps Apple PR.


If I remember correctly, I think that Apple initially said something about holding the phone a different way to get more bar signal strength.

I guess when a company gets very big, then it tends to rest on its laurels of its past glory and quality ends up slipping. I think that it what is happening with the companies that you mentioned. When you are a big fish in the small pond, then you do not have to worry about fighting for scraps to just survive. The more "bloated" a company gets leads to a lowering of the quality of a particular product IMO.

This is just my opinion but if Apple was a tiny start-up company instead of a major company, I seriously doubt that they would put out a flawed product like the iPhone 4 if they wanted to survive as a tiny start-up company.

Glass
14th July 2010, 07:26 PM
If Apple recalls iPhone 4, cost could hit $1.7 billion <-- USD $1.5 Billion. The article is in Aussie Dollars.

The possibility that Apple's new iPhone could have a faulty antenna has fueled speculation that the popular phone could be recalled, and one analyst has pegged the potential cost at US$1.5 billion ($1.7 billion).

Recall rumours were prompted by Consumer Reports' announcement Monday that it couldn't recommend the handset because its tests confirmed large drops in reception when the phone is held in a certain way.

When Apple's shares slid nearly 5 per cent on Tuesday, Bernstein Research analyst Toni Sacconaghi issued a report saying that although a "full product recall of the iPhone 4 would be highly unlikely," the occurrence would end up costing Apple a whopping US$1.5 billion


Full article...... (http://www.theage.com.au/digital-life/iphone/if-apple-recalls-iphone-4-cost-could-hit-17-billion-20100715-10bko.html?autostart=1)

Gaillo
15th July 2010, 01:45 AM
Looks like they got the company name in the following video wrong. Should read:
"Apple releases Stupid Piece Of Shit That Doesn't Fucking Work..."

http://www.youtube.com/watch?v=8AyVh1_vWYQ

Phoenix
15th July 2010, 01:02 PM
And the Winner is!


http://upload.wikimedia.org/wikipedia/en/thumb/0/04/Android_logo.svg/100px-Android_logo.svg.png
http://upload.wikimedia.org/wikipedia/commons/thumb/a/a8/Android-2.2.png/250px-Android-2.2.png

SLV^GLD
15th July 2010, 01:33 PM
What a ghey screen. Played with one of those (yes, it is a toy) and it was pretty clear to me it is junk. Hell, it doesn't even have a hardware power button.

BlackBerry FTW! (yes, I'm somewhat of a fanboy, but they do rock)