Large Sarge
19th August 2013, 06:03 PM
Tulving Co: Another Complaint
Bill,
I read Roger’s warning about Tulving Co. posted in your daily update.
I am a board member/director for a company that made a sizeable purchase from Tulving on June 25, 2013.
We ordered six Monster Boxes and 150 ounces of Perth Mint Gold Bars.
Before we placed the order we asked about the availability and quantity of product Tulving had on hand.
The salesperson checked and said, "We have plenty of Monster Boxes and plenty of Perth Mint gold bars".
Well, it’s been over 50 days since Tulving received our Wire Transfer and we still have not received our complete order. Last week Tulving finally sent the six Monster Boxes of silver and 50 of the 150 ounces of gold he owes us. Today we received notice of shipment for the next 50 ounces. 50 to go.
It took filing complaints with the CA State Attorney General’s Consumer Fraud Office and the Los Angeles Better Business Bureau to get Tulving to ship us our metal. I intend file charges of Criminal Fraud with the Los Angeles PD and/or the FBI next week if he fails to ship the rest of our stuff.
Hannes Tulving (owner) has been deceptive, untruthful with me and has failed to fulfill his contractual obligation to deliver product in a timely manner. His staff lied and misrepresented the quantity of product Tulving had on hand. Moreover, Tulving’s staff will not/cannot provide any meaningful info to customers calling about the status of their orders because Tulving does not keep them in the loop on Order Processing/Shipments. And to make matter worse, Hannes Tulving refuses to talk to his customers calling about their Order Status. In short, he runs a totally F***** up operation.
I will never deal with Tulving Co again and would advise LeMet subscribers to steer clear of Tulving Co and Hannes Tulving.
JP
Bill,
I read Roger’s warning about Tulving Co. posted in your daily update.
I am a board member/director for a company that made a sizeable purchase from Tulving on June 25, 2013.
We ordered six Monster Boxes and 150 ounces of Perth Mint Gold Bars.
Before we placed the order we asked about the availability and quantity of product Tulving had on hand.
The salesperson checked and said, "We have plenty of Monster Boxes and plenty of Perth Mint gold bars".
Well, it’s been over 50 days since Tulving received our Wire Transfer and we still have not received our complete order. Last week Tulving finally sent the six Monster Boxes of silver and 50 of the 150 ounces of gold he owes us. Today we received notice of shipment for the next 50 ounces. 50 to go.
It took filing complaints with the CA State Attorney General’s Consumer Fraud Office and the Los Angeles Better Business Bureau to get Tulving to ship us our metal. I intend file charges of Criminal Fraud with the Los Angeles PD and/or the FBI next week if he fails to ship the rest of our stuff.
Hannes Tulving (owner) has been deceptive, untruthful with me and has failed to fulfill his contractual obligation to deliver product in a timely manner. His staff lied and misrepresented the quantity of product Tulving had on hand. Moreover, Tulving’s staff will not/cannot provide any meaningful info to customers calling about the status of their orders because Tulving does not keep them in the loop on Order Processing/Shipments. And to make matter worse, Hannes Tulving refuses to talk to his customers calling about their Order Status. In short, he runs a totally F***** up operation.
I will never deal with Tulving Co again and would advise LeMet subscribers to steer clear of Tulving Co and Hannes Tulving.
JP