It is ALWAYS family or a family APPOINTED represenative for verification how else could you be certain........... would YOU let a third party person tell you that your baby is dead?
I have never seen a protocol like this with deceased loved ones......until Sandy Hook.
Samething Happened on 911 buildings that were never hit with anything just fire collapse in on themselves.
Whenever a "First time" happens and the Gubbermint is in it........somehow the laws of common sense seem to magically get suspended